Everyday Korean ("we", "us", or "our") is operated by Everyday Korean Limited. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
When you register for a workshop or subscribe to our services, we collect:
- Name and email address
- Phone number (for SMS or WhatsApp reminders)
- Timezone and region (US or Europe)
- Payment information (processed securely via Stripe — we never store card details)
2. How We Use Your Information
We use your information to:
- Send workshop confirmation and reminder messages via email, SMS, or WhatsApp
- Deliver your purchased workshop access
- Communicate updates about upcoming workshops and Korean learning content
- Improve our services and user experience
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Contract performance — to deliver the workshops you register for
- Legitimate interests — to send relevant reminders and updates
- Consent — for marketing communications, which you can withdraw at any time
4. Messaging & Communications
By registering for a workshop, you consent to receive transactional messages (confirmations, reminders) via your preferred channel. You can opt out at any time by replying STOP to any SMS or WhatsApp message, or by unsubscribing from emails.
5. Third-Party Services
We use trusted third-party services to operate our platform:
- GoHighLevel — CRM and marketing automation
- Mailgun — email delivery
- Twilio — SMS messaging (US)
- WhatsApp Business API — messaging (Europe)
- Stripe — payment processing
- Circle — community platform
Each provider has its own privacy policy and we only share data necessary for service delivery.
6. Data Retention
We retain your personal data for as long as you remain an active member or subscriber. You can request deletion of your data at any time by contacting us.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications at any time
- Lodge a complaint with your local data protection authority (for EEA users)
8. Cookies
Our website uses minimal cookies for functionality and analytics. We do not use cookies for advertising tracking. You can disable cookies in your browser settings at any time.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify active subscribers of any material changes via email.